Welcome to www.relyonusdigitally.com. These Terms and Conditions ("Terms") govern your use of our website and services provided by RelyOnUsDigitally ("we," "us," or "our"). By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.
1. Services Offered
RelyOnUsDigitally provides professional web development services, including but not limited to:
- Custom Website Design & Development
- E-commerce Solutions
- Website Redesign
- Content Management System (CMS) Development
- Website Maintenance & Support
- Search Engine Optimization (SEO) consultation.
The specific scope of services for each client will be outlined in a separate Project Proposal, Service Agreement, or Statement of Work ("Agreement"), which will supersede these general Terms in case of any conflict.
2. Client Responsibilities
As a client, you agree to:
- Provide all necessary content (text, images, videos, logos, etc.) promptly as requested by us for your project. Delays in content provision may impact project timelines.
- Provide clear and timely feedback and approvals at various stages of the project.
- Ensure that all content provided does not infringe on any third-party intellectual property rights.
- Cooperate with us and provide necessary access to your systems (e.g., hosting, domain registrar) if required for project implementation.
- Pay all agreed-upon fees according to the payment schedule outlined in your specific Agreement.
3. Payment Terms
- Quotes and Proposals: All quotes and proposals provided by RelyOnUsDigitally are valid for 30 days unless otherwise stated.
- Payment Schedule: Payment terms, including deposit requirements, milestone payments, and final payment, will be detailed in your specific Agreement.
- Late Payments: Invoices not paid by the due date may be subject to a late payment fee, as specified in the Agreement. Work may be paused until outstanding payments are received.
- Taxes: All prices quoted are exclusive of applicable taxes (e.g., GST, VAT), which will be added to the invoice where legally required.
4. Intellectual Property
- Client Content: You retain full ownership of all content (text, images, logos, trademarks) you provide to us for your website. You grant RelyOnUsDigitally a non-exclusive, royalty-free license to use, reproduce, and display your content solely to complete your project.
- Our Deliverables: Upon full and final payment, the intellectual property rights for the custom website design and code developed specifically for your project by RelyOnUsDigitally (excluding any third-party licensed software, themes, plugins, or stock assets) will be transferred to you.
- RelyOnUsDigitally's Rights: We retain the right to use the completed project in our portfolio and for marketing purposes. We also retain ownership of any proprietary tools, frameworks, methodologies, or pre-existing code that we may have used in the development process.
- Third-Party Assets: Any third-party themes, plugins, stock images, or other licensed assets used in your project remain subject to their respective licenses. You are responsible for complying with the terms of such licenses.
5. Project Timelines and Revisions
- Timelines: All project timelines provided are estimates. While we strive to meet deadlines, delays may occur due to factors beyond our control (e.g., client feedback delays, unforeseen technical issues, third-party service disruptions).
- Revisions: The number of revisions included for each stage of the project (e.g., design concepts, content layout) will be specified in your Agreement. Additional revisions beyond the agreed scope may incur extra charges.
6. Website Maintenance and Support
Unless a separate maintenance agreement is in place, our responsibility for your website typically ends upon final project launch and payment. We offer separate website maintenance and support packages, which can be purchased for ongoing assistance, security updates, and performance monitoring.
7. Termination
- By Client: You may terminate a project by providing written notice. Depending on the stage of the project and work completed, a cancellation fee may apply, and any advance payments may be non-refundable, as detailed in your Agreement.
- By RelyOnUsDigitally: We reserve the right to terminate a project if the client fails to provide necessary content, feedback, or payments on time, or if there is a breach of these Terms. In such cases, any payments made may be forfeited.
8. Disclaimer of Warranties
Our services are provided "as is" without any warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
9. Limitation of Liability
To the maximum extent permitted by applicable law, RelyOnUsDigitally shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of, or inability to access or use, the Site or services.
- Any conduct or content of any third party on the Site or services.
- Any unauthorized access, use or alteration of your transmissions or content.
Our total liability to you for any damages, losses, and causes of action arising out of or relating to these Terms or your use of our services, whether in contract, tort (including negligence), or otherwise, will not exceed the amount you paid to us for the specific services giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless RelyOnUsDigitally and its employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
- You can access or use the Site or services.
- Your violation of these Terms.
- Your infringement of any third-party rights, including intellectual property rights.
- Any content you provide.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed under the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh, India.
12. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site or services after those revisions become effective, you agree to be bound by the revised terms.
13. Contact Us
If you have any questions about these Terms, don't hesitate to get in touch with us at: Email: contact@relyonusdigitally.com